About Us

The company is built on the principles of providing a quality service at low prices. 25 years experience has taught us that customer satisfaction is the single most important thing in business, but value for money is the most important thing to our customers.

Quality doesn't have to come at a high price!

At County Fire Service we use only quality and 3rd party approved products, which have been tried and tested over the years, this reduces the warranty related costs to the company, which is one of the many ways we keep our overheads low, ensuring our prices remain low, but we never compromise on quality.

Our staff are highly experienced in their field and fully trained to all the relevant BFPSA (British Fire Protection Systems Association) & FIA (Fire Industry Association) standards, having passed examinations and are certificated.

The company is also registered with BAFE (British Approvals for Fire Equipment), for the Design, Installation, Commissioning/handover, Maintenance, and Verification of Fire Detection and Fire Alarm Systems to SP203-1 and BS5839-1.

We hold the BSI (British Standards Institute) Kitemark Licence for Fire Detection and Alarm installations, and as such regular audits are carried out by the BSI, so you can rest assured of quality workmanship as well as a quality service.

We constantly monitor our performance, and can boast the following statistics;

• Since our inception in 2009, we have retained 100% of our customers
• Since inception we have had Zero customer complaints
• Our average call out response time is 1 hour & 37 minutes (from call to site attendance)
• Our first time fix rate is 87% (faults fixed on our first visit)
• 27% of faults were resolved over the phone

For further information;

Call: 0845 643 6237

Email: info@countyfireservice.co.uk

Members of the Fire Industry Association No. 00523

Registered BAFE Company. Certificate No. 100779

BSI Kitemark Licence No. KM558983